eMAR software for UK care providers
Bring scheduled medication, PRN administration and MAR reporting into the care workflow. Record administration outcomes, review missing records and export a MAR chart for a selected service user and period.
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What LuwaSuite eMAR does
Built with UK medication policy in mind — controlled drugs, PRN limits and witness requirements included.
Scheduled administration
Medication schedules by time of day and day of week, with the due round visible to the carer on shift.
PRN with safeguards
As-needed doses capture the reason and outcome, with maximum doses per 24 hours and minimum gaps between doses.
Witness sign-off
Controlled drug rounds can require a second signature. Your organisation sets the witness policy centrally.
Missed dose alerts
A manager report identifies scheduled doses with no administration record after end-of-day. Review recorded outcomes separately in the MAR record.
MAR chart export
An authorised manager can export a MAR PDF for one service user and a selected date range. Share it only with an appropriate recipient.
Clinical access control
Medication records use clinical role and access-grant controls. HR or IT administration alone does not grant clinical access.
From medication schedules to an exportable MAR chart
Step 1
Set up the medication record
An authorised manager enters medication details and schedules, including PRN settings and the organisation’s controlled-drug witness policy.
Step 2
Record the administration outcome
The visit workflow records given, refused, omitted or not-available outcomes, with reasons where required. PRN checks support review of dose intervals and recorded limits.
Step 3
Review and export
Managers can review scheduled doses without a record after end-of-day and generate a MAR PDF for one service user and a selected date range.
Access that fits the team
Clinical records have separate access rules from HR administration. Authorised clinical roles and eligible explicit grants determine access; HR or IT administration alone does not provide clinical access. Include a manager and a care-worker walkthrough in your demo.
Modules, pricing and rollout
Core plans start from £49/month. Care Visits & Service Users and CQC are optional add-ons billed separately. Ask for a written quote confirming your care planning, eMAR, visit and user requirements before choosing a package.
Start with the records and roles you need, configure the workflows, train the team and pilot a small set of visits before a wider rollout. Agree how existing records will be transferred and retained.
Compare core plans and add-onsWhy providers move off paper MAR charts
Digital records give teams a consistent place to record outcomes and review missing information.
- Managers can review missing administration records for a selected date range
- Every entry is timestamped and attributable to a named carer
- Typed records reduce reliance on reading handwritten entries
- PRN checks support dose-interval and limit review, with reason capture for permitted overrides
- Records stay linked to the service user rather than a loose paper chart
- Evidence for inspection is exported, not reconstructed
Part of one platform
This sits alongside Home Office sponsor licence compliance, full HR management and care delivery — one record, one login, one audit trail.
See the full care platformeMAR questions
What is an eMAR system?
An eMAR (electronic medication administration record) system replaces the paper MAR chart. Carers record each administration digitally at the point of care, so the record is timestamped, attributable and instantly reportable.
Does LuwaSuite eMAR handle PRN medication?
Yes. PRN medication captures the reason for administration and the outcome, and can be configured with a maximum number of doses in 24 hours and a minimum gap between doses.
Can we require a witness for controlled drugs?
Yes. Your organisation sets a controlled drug witness policy — not required, encouraged or required — and the system applies it to controlled medication administration.
How do we see missed doses?
Managers can filter the missed-dose report by date and service user. It shows scheduled doses with no administration record after end-of-day; today’s still-due doses are excluded.
Can we produce a MAR chart for an inspection?
Yes. MAR charts export for a chosen period per service user, which is what inspectors, pharmacists and commissioners typically ask for.
Who can see medication records?
Authorised clinical roles and eligible explicit grants determine access. HR or IT administration alone does not grant access to medication records.
Retire the paper MAR chart
Bring your medication recording workflow to a demo. Review administration outcomes, witness policy, reporting and the modules your service needs.
Related Resources
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