Domiciliary care software with compliance built in
Plan visits, organise care records and record medication administration alongside your staff rota and HR records. For agencies with sponsored staff, LuwaSuite also brings Right to Work evidence, expiry reminders and sponsor compliance workflows into the same platform.
7-day free trial · No credit card required
Everything a home care agency runs
Care delivery and workforce compliance in the same platform, not two invoices and a spreadsheet between them.
Visit rota
Plan the week of calls per service user, with each visit carrying the tasks it is meant to deliver.
Task checklists
Carers work through the visit tasks, so planned care and delivered care can be compared rather than assumed.
Daily notes per visit
Notes are recorded against the visit and roll up into a per-service-user daily notes view for managers.
Medication on the round
Scheduled and PRN medication recorded at the point of care, with missed dose visibility for the office.
Staff rostering and HR
Shifts, attendance, timesheets, leave, absence, training and payroll for the whole care team.
Sponsor licence duties
Right to work, visa and DBS expiry tracking, change reporting and LuwaScore™ audit readiness for sponsored carers.
A practical home care rota workflow
Step 1
Plan the week
Build service user visit schedules and assign the staff who will deliver them. Keep the visit rota distinct from the wider employee shift rota.
Step 2
Connect the visit to care
Make the visit tasks and daily notes part of the service user’s care record, with medication recording available through the care workflow.
Step 3
Review delivery and workforce records
Check the visit evidence and follow up gaps. For sponsored staff, review attendance and employment information alongside the relevant sponsor duties.
Access that fits the team
Clinical records have separate access rules from HR administration. Authorised clinical roles and eligible explicit grants determine access; HR or IT administration alone does not provide clinical access. Include a manager and a care-worker walkthrough in your demo.
Modules, pricing and rollout
Core plans start from £49/month. Care Visits & Service Users and CQC are optional add-ons billed separately. Ask for a written quote confirming your care planning, eMAR, visit and user requirements before choosing a package.
Start with the records and roles you need, configure the workflows, train the team and pilot a small set of visits before a wider rollout. Agree how existing records will be transferred and retained.
Compare core plans and add-onsBuilt for the way agencies actually operate
The problems that cost home care agencies time are rarely the ones the software brochure talks about.
- One record for a carer as an employee, a sponsored worker and a person on the rota
- Visit evidence and compliance evidence in the same audit trail
- Right to work and visa expiries flagged before they stop a shift
- Care planning and eMAR workflows alongside visits; confirm the required modules in your quote
- CQC readiness score, action plans and evidence portfolio available as an add-on
- Role-based access with separate clinical permissions and activity records
Part of one platform
This sits alongside Home Office sponsor licence compliance, full HR management and care delivery — one record, one login, one audit trail.
See the full care platformHome care agency questions
What is domiciliary care software?
Domiciliary care software manages home care delivery: the visit rota, care plans, task checklists at each call, daily notes and medication records, plus the staff rostering behind it.
Does it handle sponsored carers?
Yes. LuwaSuite began as Home Office sponsor licence compliance software, so right to work checks, visa expiry dates, change reporting and audit evidence are core rather than bolted on.
Does it include eMAR?
The care platform supports scheduled and PRN administration, witness policy, missing-record review and MAR PDF export. Confirm the required care modules and add-on access in your quote.
Can we replace our existing rostering tool?
Review your existing rota requirements in a demo: staff shifts and service user visits have different workflows. You can start with compliance and HR, then plan a staged move for care delivery.
Is it suitable for supported living?
Yes. The visit and task model works for supported living and reablement as well as traditional domiciliary rounds.
How much does it cost?
Plans start from £49 per month for small teams and scale by employee count, with care and CQC modules available as add-ons. Every plan includes a 7-day free trial with no card required.
Run the rota and the licence from one place
Start a free trial, or book a walkthrough tailored to a domiciliary agency sponsoring overseas carers.
Related Resources
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