Home Office compliance, HR and care management in one platform
Most care providers pay one supplier for sponsor licence compliance, another for HR, and a third for care delivery and medication. LuwaSuite runs all four from a single record — including eMAR.
7-day free trial · No credit card required · UK data centres
Four systems. One platform.
Everything a sponsoring care provider needs to run the service and evidence it.
Home Office compliance
Sponsor licence duties, evidenced
- LuwaScore™ audit-readiness score
- Right to work, visa, BRP and DBS expiry tracking
- Change reporting and SMS Copilot workflows
- Appendix D style document evidence
HR management
One workforce record
- Employee records, contracts and policies
- Rotas, shifts, attendance and timesheets
- Leave, absence and Bradford Factor
- Recruitment, onboarding, training and payroll
Care management
Digital care records
- Service user profiles and about-me records
- Care plans and risk assessments
- Visit rota with task checklists
- Daily notes, incidents and body map reporting
eMAR
Electronic medication records
- Scheduled and PRN administration
- Witness sign-off for controlled rounds
- Missed dose alerts for managers
- MAR chart export for audits and inspections
The two-system problem
Compliance data lives in one system and care delivery in another, so nothing reconciles when an inspector or the Home Office asks.
| What you need | Typical setup | With LuwaSuite |
|---|---|---|
| Sponsor licence and right to work compliance | Immigration consultant or spreadsheet | Built in — LuwaScore™ and expiry tracking |
| HR records, rotas, leave and payroll | A separate HR system | Built in |
| Care plans, visits and daily notes | A separate care management system | Built in |
| Medication administration (eMAR) | Paper MAR charts or a third tool | Built in |
| CQC evidence and action plans | Shared drives and folders | Built in — readiness score and evidence portfolio |
Digital care records, care planning and visits
Replace paper folders and WhatsApp handovers with records that are timestamped, attributable and ready for inspection.
Service user records
Profiles, contacts, preferences and an about-me record so every carer sees the same truth.
Care plans
Build person-centred care plans, review them on schedule and see overdue reviews at manager level.
Risk management
Risk flags surface on the service user profile and in the visit view before a carer starts a call.
Visits and rota
Weekly visit rota with per-visit task checklists so scheduled care is evidenced, not assumed.
Daily notes
Notes captured against the visit, visible to managers in a single daily-notes view per service user.
Incident reporting
Structured incident reports with a body map for injuries and falls, retained as audit evidence.
Electronic medication administration records
Paper MAR charts hide errors until someone counts them. An electronic MAR chart shows the gap the same day.
Scheduled and PRN
Record regular rounds and as-needed doses with reason and outcome captured at the point of care.
Witness sign-off
Two-person sign-off where your policy requires a witness for administration.
Missed dose visibility
A manager view of missed doses across the service, so gaps are found the same day.
MAR export
Export MAR charts for a period when an inspector, pharmacist or family member asks.
Be ready before the inspector calls
LuwaSuite supports CQC preparation. It does not certify you — it makes the evidence easy to produce.
Readiness score
A standalone score showing how prepared the service is, alongside your workforce LuwaScore™.
Action plans
Turn gaps into owned, dated actions instead of a list in someone's inbox.
Evidence portfolio
Collect the documents, records and reports that evidence each area in one place.
HR and clinical data stay separate
Running HR and care in one platform should not mean your HR administrator can read medication records. LuwaSuite enforces a clinical boundary: access to medication, care plans and service user records is granted explicitly per user, and every access is logged.
- Clinical access granted per user, not inherited from an HR or IT role
- Medication and care records excluded from general admin views
- Full audit trail of who viewed and changed what, and when
- UK data centres, encryption in transit and at rest, GDPR aligned
One record, one truth
When the carer on the rota, the sponsored worker in the compliance file and the person who signed the MAR chart are the same record, reconciliation stops being a monthly job.
For compliance, HR, care and medication
Staff shifts and service user visits in the same schedule
Every change attributable across all four areas
Care provider questions
Is LuwaSuite a care management system or a compliance system?
Both. LuwaSuite covers Home Office sponsor licence compliance, full HR management, care management (service users, care plans, visits, daily notes, incidents) and eMAR in one platform, so a care provider does not need to buy and reconcile separate systems.
Does LuwaSuite include eMAR?
Yes. LuwaSuite includes electronic medication administration with scheduled and PRN doses, witness sign-off, a missed-dose manager view and MAR chart export for a chosen period.
Does it work for domiciliary care as well as residential care?
Yes. The visit rota with task checklists and per-visit daily notes suits domiciliary and supported living, while service user profiles, care plans, medication rounds and incident reporting suit residential and nursing services.
Is it a digital social care record?
LuwaSuite keeps digital care records — service user profiles, care plans, risk assessments, visit tasks, daily notes, incidents and medication records — in place of paper. We describe it as a digital care record rather than claiming any external assurance status.
Does it make us CQC compliant?
No software can make a service compliant. LuwaSuite supports CQC preparation with a readiness score, action plans and an evidence portfolio so the records inspectors ask for are ready when they ask.
Can we keep our existing rostering or care system?
Yes. Many providers start with LuwaSuite for sponsor licence and HR compliance and adopt the care and eMAR modules later. The modules are useful independently, and you get more value as you consolidate.
Who can see medication and care records?
Clinical data is separated from HR. Access to medication and care records is granted explicitly, so HR, IT and general admin users do not see clinical information unless they have been granted clinical access.
How long does implementation take?
Most organisations are operational within a few hours using import tools for employee and service user data. Care plans and medication records are typically added service by service.
Where is our data held?
Data is held in UK-based infrastructure with encryption in transit and at rest, role-based access control and a full audit trail.
How much does it cost?
Plans start from £49 per month for small teams and scale by employee count. Care and CQC modules are available as add-ons. Every plan includes a 7-day free trial with no card required.
Run compliance and care from one place
Start a 7-day free trial, or book a walkthrough with someone who knows UK care.
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