---
title: LuwaSuite — Full Product Documentation
description: Complete documentation for LuwaSuite, the UK's only sponsor licence compliance platform with LuwaScore, a quantified 0-100% audit readiness score.
url: https://luwasuite.co.uk
source: https://luwasuite.co.uk/llms-full.txt
summary: https://luwasuite.co.uk/llms.txt
structured_data: https://luwasuite.co.uk/llms-context.json
last_updated: 2026-02-24
---

# LuwaSuite — Full Product Documentation

> UK's only sponsor licence compliance platform with LuwaScore™ — a quantified 0-100% audit readiness score.

Last updated: 2026-02-24

---

## 1. Company Overview
source: https://luwasuite.co.uk/about

LuwaSuite Ltd is a UK-registered company (No. 16779331, England & Wales) based in Manchester. Founded by a former sponsor licence holder who experienced first-hand the challenges of managing compliance with spreadsheets.

**Mission**: Help every UK sponsor stay compliant, stay organised, and sleep better at night.

**Address**: Unit 223 Salford Innovation Forum, 51 Frederick Road, Salford M6 6FP, United Kingdom
**Email**: hello@luwasuite.co.uk
**Phone**: +44 7414 134448
**Website**: https://luwasuite.co.uk

---

## 2. The Problem LuwaSuite Solves
source: https://luwasuite.co.uk/about

UK businesses with sponsor licences face severe consequences for non-compliance:

- **£60,000 fine** per illegal worker (civil penalty)
- **Licence revocation**: 1,948 licences revoked in 2024-2025
- **Licence downgrade or suspension** following failed audits
- **3,000+ compliance visits** conducted annually by the Home Office, often unannounced
- **10-day reporting rule**: Sponsors must report certain changes to UKVI within 10 working days or face penalties

Most HR software doesn't understand UK immigration compliance. Generic tools don't track RTW expiry dates, CoS alignment, 10-day reporting obligations, or Appendix D requirements.

---

## 3. LuwaScore™ — Proprietary Compliance Scoring
source: https://luwasuite.co.uk/features

LuwaScore™ is a 0-100% score calculated across 6 weighted compliance domains:

### Domain A: Right to Work & Identity (25%)
- Valid RTW document on file (10 pts)
- RTW expiry >30 days away (5 pts)
- Follow-up check scheduled (5 pts)
- Last check within 12 months (5 pts)

### Domain B: Employment & CoS Alignment (20%)
- Job title matches Certificate of Sponsorship (5 pts)
- SOC code valid and current (3 pts)
- Salary meets Immigration Rules going rate (5 pts)
- Working hours consistent with CoS (3 pts)
- Changes reported on time (4 pts)

### Domain C: Attendance & Absence (15%)
- Attendance records current and complete (5 pts)
- No unexplained absences >10 days (5 pts)
- 10-day absence reporting rule compliant (5 pts)

### Domain D: Change Reporting (15%)
- All reportable changes submitted within 10 working days (7 pts)
- Contact details current (4 pts)
- Events properly logged (4 pts)

### Domain E: Document Management (15%)
- All 7 required documents uploaded (7 pts)
- Documents within expiry date (5 pts)
- Documents verified (3 pts)

### Domain F: Audit Trail (10%)
- Complete audit log for all changes (4 pts)
- Notes attached to key events (3 pts)
- Recent compliance report generated (3 pts)

### Risk Categories
- 95-100%: Compliant (green)
- 80-94%: Low Risk (amber)
- 60-79%: Medium Risk (orange)
- 0-59%: High Risk (red)

---

## 4. Core Features
source: https://luwasuite.co.uk/features

### 4.1 Sponsor Licence Compliance Hub
- Real-time LuwaScore™ for every sponsored worker
- Compliance dashboard with organisation-wide score
- One-click audit pack generation (all documents + records for auditors)
- Home Office reporting automation
- 10-day rule monitoring with countdown alerts
- Appendix D data tracking

### 4.2 Right to Work Tracking
- Automated RTW expiry alerts (90, 60, 30, 14, 7 days)
- Share code verification integration
- Statutory excuse evidence generation
- Follow-up check scheduling
- Full RTW check history with audit trail

### 4.3 HR & Employee Records
- Complete employee lifecycle management
- 7-tab employee profiles (Personal, Employment, Immigration, Documents, Attendance, Leave, Notes)
- Immigration data tracking (visa type, BRP, CoS reference, passport)
- Department and reporting line management
- Employee directory with org chart

### 4.4 Attendance & Shifts
- GPS-enabled clock in/out
- Shift scheduling and rota builder
- Break tracking
- Absence monitoring with 10-day rule alerts
- Real-time attendance reports

### 4.5 Recruitment & Onboarding
- Job posting and publishing
- Applicant tracking system (ATS) with pipeline stages
- AI-powered CV screening
- Digital offer letters with e-signature
- Onboarding checklists
- One-click conversion from applicant to employee

### 4.6 Leave Management
- Holiday request and approval workflows
- Leave balance tracking
- Bradford Factor monitoring
- Multiple leave types (annual, sick, maternity, paternity, compassionate)
- Calendar integration

### 4.7 Payroll & Finance
- UK PAYE and NI calculations
- Payslip generation
- Payroll export for external providers
- Expense management with receipt upload
- Expense approval workflows

### 4.8 Training & Certifications
- Course management
- Certificate tracking with expiry monitoring
- Mandatory training compliance
- Training completion reports

### 4.9 Document Management
- Secure cloud storage for employee documents
- 7 required document types tracked: Passport, eVisa, RTW Evidence, Employment Contract, Certificate of Sponsorship, DBS Check, Proof of Address
- AI-powered document verification
- Expiry date tracking with automated alerts
- Document verification workflow (pending → verified → rejected)

### 4.10 Reporting & Analytics
- Custom report builder
- Compliance analytics dashboard
- Pre-built compliance reports
- Export to CSV/PDF
- 7-year audit trail retention

### 4.11 SMS Copilot
- 13 guided workflows covering major Home Office Sponsorship Management System (SMS) tasks
- Workflows include: CoS Assignment (Defined/Undefined), CoS Allocation Requests, Transfer CoS, Extend CoS, Manage Key Personnel, Report 10+ Day Absence, Migrant Activity Reporting, Change of Circumstances, Licence Renewal, Compliance Visit Prep, and Batch CoS Operations
- Auto-populates employee data (passport, SOC code, salary) with copy-to-clipboard to eliminate manual entry errors
- Every submission linked to employee records, directly informing LuwaScore™ Domain D (Change Reporting)
- Full audit trail of all SMS submissions and communications sent

### 4.12 AI Compliance Advisor
- Real-time AI guidance on sponsor licence obligations
- Ask questions in plain English, get compliance answers instantly
- Trained on UK Immigration Rules, Appendix D, and Home Office guidance
- Contextual advice based on your organisation's data and LuwaScore™
- Suggests corrective actions for compliance gaps
- Links to relevant legislation and official guidance

### 4.13 AI Policy Library (£29/month add-on)
- AI-generated HR and compliance policy templates
- Customised to your organisation's size, sector, and licence type
- Covers Right to Work, absence management, data protection, disciplinary procedures
- Auto-updated when UK immigration rules change
- Export to PDF/Word for internal distribution
- Version control with change tracking

---

## 5. Pricing Plans
source: https://luwasuite.co.uk/pricing

| Plan | Monthly | Annual (per month) | Employees | Key Features |
|------|---------|-------------------|-----------|--------------|
| Micro | £49 | ~£41 | Up to 5 | Core compliance, LuwaScore™, basic reports |
| Startup | £109 | ~£91 | Up to 15 | + Recruitment, training, performance reviews |
| Growing | £219 | ~£183 | Up to 50 | + Payroll, assets, expenses |
| Scale | £379 | ~£316 | Up to 100 | + Advanced analytics, integrations, API access |
| Enterprise | £499 | ~£416 | Unlimited | + Dedicated account manager, SSO, SLA |

- All plans include a 7-day free trial
- No credit card required to start
- 30-day money-back guarantee
- 25% discount for registered UK charities
- Annual billing saves approximately 17%

---

## 6. Industries Served
source: https://luwasuite.co.uk/features

### Care Homes & Healthcare Providers
- CQC-registered providers
- Nursing homes employing sponsored nurses and care assistants
- Domiciliary care agencies

### Recruitment Agencies
- Agencies with sponsor licences placing international workers
- Temporary and permanent staffing

### Technology Companies
- Startups hiring on Skilled Worker visas
- Scale-ups with international engineering teams

### Hospitality
- Hotels, restaurants, and catering businesses with sponsored workers

### Multi-Site Employers
- Organisations with multiple locations needing centralised compliance

---

## 7. Security & Data Protection
source: https://luwasuite.co.uk/security

- **GDPR Compliant**: Full UK GDPR and EU GDPR compliance
- **Data Hosting**: UK and EU data centres only
- **Encryption**: AES-256 at rest, TLS 1.3 in transit
- **Authentication**: Secure password hashing, optional 2FA
- **Role-Based Access**: Granular permissions (super admin, org owner, HR admin, compliance officer, finance manager, line manager, employee)
- **Audit Trail**: 7-year retention with immutable logging
- **ICO Registered**: Registered with the UK Information Commissioner's Office
- **DPA Available**: Data Processing Agreement on request

---

## 8. Frequently Asked Questions
source: https://luwasuite.co.uk/contact

**Q: What is LuwaScore™?**
A: LuwaScore™ is our proprietary compliance scoring system that gives each sponsored worker a 0-100% score based on audit readiness across 6 key compliance domains. It updates in real-time as data changes.

**Q: How long does setup take?**
A: Most organisations are fully operational within 2-4 hours. Import tools make it easy to migrate from spreadsheets or existing HR systems.

**Q: Is my data secure?**
A: Yes. UK-based data centres, AES-256 encryption, full GDPR compliance, and a comprehensive 7-year audit trail.

**Q: Is there a free trial?**
A: Yes. 7-day free trial with full access to all features. No credit card required.

**Q: Who is LuwaSuite for?**
A: Any UK business with a sponsor licence — care homes, recruitment agencies, tech companies, hospitality, and multi-site employers.

**Q: What happens if I fail a Home Office audit?**
A: Failing can lead to civil penalties of up to £60,000 per illegal worker, licence downgrade, suspension, or full revocation. LuwaSuite helps ensure you never reach that point.

**Q: Can I change plans later?**
A: Yes, upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle.

**Q: Do you integrate with other systems?**
A: Yes. We offer API access on Scale and Enterprise plans, plus integrations with calendar systems and payroll providers.

---

## 9. Comparisons
source: https://luwasuite.co.uk/features

### LuwaSuite vs Spreadsheets
- Spreadsheets have no automated alerts, no audit trail, no real-time scoring
- LuwaSuite automates everything spreadsheets cannot
- Average time saved: 15+ hours per week on compliance tasks

### LuwaSuite vs Generic HR Software
- Generic HR tools don't understand UK immigration law
- No RTW tracking, no CoS alignment, no 10-day rule monitoring
- LuwaSuite is the only platform built specifically for sponsor licence compliance

---

## 10. Contact
source: https://luwasuite.co.uk/contact

- **Sales**: hello@luwasuite.co.uk
- **Support**: support@luwasuite.co.uk
- **Security**: security@luwasuite.co.uk
- **DPO**: dpo@luwasuite.co.uk
- **Phone**: +44 7414 134448
- **Address**: Unit 223 Salford Innovation Forum, 51 Frederick Road, Salford M6 6FP, United Kingdom